60% of Brand Loyalists say a company’s values affect their purchase decisions. Those are numbers companies can’t afford to ignore.
Watch as our CX Practice leader Barry Kirk explains how customers use values as a mental heuristic when choosing who to do business with.
“Barry-Wehmiller is changing the world – and the world of business. If this model can be successful in manufacturing, it can be successful anywhere.”
– KIP TINDELLBuy The Book
CHAIRMAN & CEO OF THE CONTAINER STORE
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