Posted on January 11, 2022 by Jessie Ferguson -
60% of Brand Loyalists say a company’s values affect their purchase decisions. Those are numbers companies can’t afford to ignore.
Watch as our CX Practice leader Barry Kirk explains how customers use values as a mental heuristic when choosing who to do business with.
Posted on January 6, 2022 by Jessie Ferguson -
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Posted on August 4, 2021 by Jessie Ferguson -
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