How to Build Trust and High-Performing Teams


In most organizations, teams are where the work happens. Teams are highly interdependent – they plan work, solve problems, make decisions, and review progress for specific projects in the business. Team members need one another to get work done. It is here in these teams that innovative ideas are born (or dismissed), where collaboration happens (or is stifled) and where performance exceeds (or lacks). Effective teams are the groups that have lower turnover, meet deadlines and performance metrics, work efficiently, innovate through collaboration, and continue to inspire other team members. Researchers at Google ran an initiative called Project Aristotle, so named as a tribute to Aristotle’s quote, “the whole is greater than the sum of its parts.” What these researchers found is what Chapman & Co. has also discovered in our own work. What really matters is less about who is on the team and more about how the team works together. The top criteria? Building trust.  

In this keynote or workshop, leaders learn what it takes to build trust among team members and its role in creating effective teams. This is not a discussion on theory or concept. This is a highly experiential event whereby team members learn about the drivers of effective teams and the behaviors to build them. 


In this experience, participants will:

  • Understand the five key components to highly effective teams
  • Perform an effectiveness diagnostic on their own team
  • Learn the behaviors that lead to trust


Intended Audience: Formal leaders and their direct reports 

Duration: 90 minute keynote, half- or full day workshop


Contact us to learn more.