Revert or Revise: How Will Consumers Adapt Their Behavior in the Post-Pandemic Economy?

  • DATE: June 30, 2021
  • TIME: 11:00 AM CT / 6:00 PM GMT +2
  • COST: Free
Join us as we unveil findings from a new US consumer survey conducted in June 2021 by Chapman & Co.

The past year greatly disrupted business models and customer routines. Fortunately, we are inching closer to a fully open economy every day. But as customers emerge, are they simply going to revert back to their pre-COVID ways, or will they revise their behaviors and preferences in favor of a new path?

Find out during this interactive webinar which includes attendee trivia, live Q&A, and will be hosted by Chapman & Co. team members Barry Kirk & Dawn Schillinger.

At the end of this session you will understand:

  • If customers plan to resume “business as usual” where they left off in 2019, or if the market needs to prepare for permanently altered habits
  • Where brand loyalty intersects emerging customer behaviors
  • How behavioral science can lay the groundwork for predicting how your customers will act in the coming months
  • What steps your company needs to take today, in order to nimbly adjust to changing customer demands
Register Now