5 Listening Skills for More Powerful Conversations

  • DATE: November 14, 2019
  • TIME: 11:00 AM - 12:00 PM CST, 1:00 PM - 2:00 PM CST
  • COST: Free

Whether at work or at home, relationships are built, re-built, and nurtured through conversation. Powerful conversations require great listening skills. And never is the power of listening more crucial than during the holidays, so often packed with numerous conversations with our given and chosen families. So, just in time for the holidays, we’re offering a quick course on the five skills that lead to more meaningful – and maybe less stressful – dialogue at the office or your next holiday gathering.

When we ask people around the world what great leaders do, the behavior of listening is always in the top three characteristics. While many have focused on the development of speech, debate, and presentation skills, most have not spent equal effort learning how to listen in a way that values people, demonstrates care, and leads to higher performing teams. Learning this leadership skill has the power to transform your corporate culture as well as close the gap between leadership and management.

This 60-minute, interactive exploration of the human communication cycle comes from our Advanced Communication Skills training course that has been taught to thousands of leaders around the world. With some understanding of the communication cycle, anyone can practice more helpful listening that leads to stronger relationships – and maybe a more enjoyable holiday season.


  • Explore the Communication Cycle and how to avoid filters, barriers, and blockers that can keep communication from happening
  • Learn the difference between acceptance and agreement in conversations
  • Learn and practice the five listening skills that build great relationships

Intended Audience: Anyone who wants to improve their listening skills (and/or is about to head into a holiday family gathering with unknown topics of conversation)

Facilitator: Jami Dix, Client Engagement Leader, and John Alexander, Senior Client Engagement Leader