Jeanne K. Mason, PhD

Jeanne Mason believes culture drives performance, and that the strongest organizations are built by leaders who pair rigorous evidence with genuine care for people. An industrial-organizational psychologist by training, she has spent more than three decades helping global organizations develop leaders, strengthen culture, and navigate major change.

As Vice President of the Central Region and Assessment Center of Excellence at Chapman & Co. Leadership Institute, Jeanne is responsible for delivering solutions to clients seeking to undertake culture transformation, develop exceptional leaders, and utilize Ph.D. led Assessments to select & promote talent and build strong succession plans. As the Assessment Center of Excellence lead, Jeanne combines her decades-long CHRO expertise with her education as an Industrial/Organizational psychologist, bringing practical advice and direction to client business challenges.

Jeanne’s lens is organizational and cultural transformation. She takes a balanced, data-driven, people-centered approach to leadership development, succession planning, executive coaching, and engagement, and has guided the people side of acquisitions and business separations.

Prior to joining Chapman & Co., Jeanne spent 20 years as Executive Vice President and Chief Human Resources Officer at Baxter International. During her tenure, Jeanne led a culture change focused on collaboration and urgency, moving the Best Place to Work survey score above benchmark. Her focus on manager effectiveness raised satisfaction with managers by 20 points in three years, and engagement reached 81% positive. She also built an internal executive search team that saved an average of $6 million a year. Her succession planning allowed Baxter to stand up two complete leadership teams for both a spin-off and a business sale.

Before Baxter, Jeanne spent 18 years at General Electric. Her roles included Senior Vice President of Human Resources for GE Insurance Solutions, where she led the HR transition through the sale of the business, and leading HR for GE Capital Real Estate across North America, Europe, and Asia. Assignments in Italy, France and Germany shaped the global mindset she still brings to her work.

Jeanne holds a Ph.D. in Industrial/Organizational Psychology from George Washington University, an M.A. in Psychology from American University, and a B.A. in Psychology from Pitzer College.