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March 24, 2021
The Loyalty Empathy Effect: The Untapped Connection Between Customer Retention and Employee Experience
11:00 AM CT / 6:00 PM GMT +2 | 1 HourIn this session, our loyalty experts will share insights from a new CCO loyalty study and highlight where customer loyalty and employee experience connect.
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March 15, 2021
Build Accountability in Your Workplace
10:00 AM CT / 5:00 PM GMT +2 | 1.5 HoursTake the steps to understand your team and produce better results. This course is a complimentary offering from our Virtual Classroom.
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March 30, 2021
Include
8:30 AM CT / 3:30 PM GMT +2 | 1.5 HoursSet aside differences and see the impact of distance between others. This diversity and inclusion course will bring a new perspective to the behaviors that deepen relationships and closes distance.
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April 20, 2021
Decision-Making and Prioritization Tools for the New Normal
8:30 AM CT / 3:30 PM GMT +2 | 1 HourRelevant tools to support today’s leader in prioritizing work. This course is a complimentary offering from our Virtual Classroom.
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May 11, 2021
Balance Emotions and Logic for Better Decision-Making
10:00 AM CT / 5:00 PM GMT +2 | 1 HourMake more emotionally intelligent decisions to better support your team and business. This course is a complimentary offering from our Virtual Classroom.
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June 10, 2021
Coach Employees for Problem Solving and Growth
11:00 AM CT / 6:00 PM GMT +2 | 1 HourSet your employees up for growth and independent problem solving. This course is a complimentary offering from our Virtual Classroom.
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2021
Virtual Classroom Registration
7:00 amVirtual training enables leaders to continue their critical development while maximizing time and resources
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